Your inbox owes you money.
Delayed 3+ hours or cancelled? The airline owes each passenger up to £520.
Forward your booking email to
We'll reply with what you're owed. No sign-up needed.
Claim it yourself for free, or let us do it all for 30%. Or check a flight by hand.
| Time | Flight | Destination | Remarks |
|---|---|---|---|
| 07:40 | BA 2471 | Málaga | Delayed 4h12Paid £350 |
| 09:15 | FR 8321 | Dublin | CancelledPaid £220 |
| 11:05 | U2 8123 | Geneva | On time |
| 13:30 | VS 3 | New York | Delayed 3h40Paid £260 |
| 16:50 | LS 1142 | Tenerife | Delayed 5h05Paid £350 |
How it works
- 1
Forward your booking
To check@themoneyback.club. No sign-up.
- 2
We check the flight
Against flight records and the rules.
- 3
We reply with what you're owed
Usually within a minute.
- 4
Claim it your way
Yourself for free, or we do it all for 30%.
What you're owed
Per passenger, by distance. Not by ticket price.
A family of four delayed to Tenerife: £1,400.
| Flight distance | From the UK | From the EU |
|---|---|---|
| Up to 1,500 kmLondon to Paris, Manchester to Dublin | £220 | €250 |
| 1,500 to 3,500 kmLondon to Tenerife, Glasgow to Athens | £350 | €400 |
| Over 3,500 kmLondon to New York, Manchester to Dubai | £520 | €600 |
Per passenger. Flying into the UK or EU from elsewhere counts too, if a UK or EU airline flew you.
Do it yourself, or let us
Do it yourself
Free
- Every answer ready to paste into the airline's form
- The airline pays you directly
Let us do it all
30%incl. VAT, only if you're paid
- We send it, chase it, and escalate if they refuse
- A £350 claim puts £245 in your account
Questions
Can I claim myself?
Yes. We give you everything the airline's form asks for, free. Or we'll do it all for 30%.
Which flights are covered?
Flights from the UK or EU on any airline, and flights into the UK or EU on a UK or EU airline. It needs to have arrived 3+ hours late, been cancelled with under 14 days' notice, or you were bumped.
When doesn't the airline pay?
When it was outside their control: bad weather, air traffic control, security alerts. Technical faults and their own staff strikes don't count.
How far back can I claim?
Up to six years for flights from the UK. Usually two to five years for flights from the EU.
What about my data?
We only read the booking emails you send us, and delete them once we have the flight details. We never see your bank details.